Whatever you want, sweetie. You want a new internet service provider; I want a dining room (to build my Lego Millenium Falcon in). Sounds like we need to move. ; )

For another opinion, Telus' service once connected has been very good, although sometimes when someone calls, I lose my x-box live connection during an important hockey game against some teenagers from Vancouver. I can't tell you how much that chaps my A$$.

The big problem comes when you need to make any kind of change to anything, Telus is by far the worst company when it comes to that kind of service I've ever experienced ever. In my life. Period. Literally. I have vowed that next time I need to change phones/internet/anything telus-related, I'm just switching to Shaw. Hopefully my wife is on board.

thanks all for the input. my general dislike for telus had me on the shaw bandwagon beforehand, and this helped me solidify my thoughts. shaw will be by friday for morebetter internets for me. thanks, though if I doin't like it I now have many scapegoats to blame. thanks again!

the last, uh, 30 seconds of this video are hilarious.



"Stay in school, kids, read a book. ... Cadence Weapon - college dropout."

I saw a Pontiac Vibe with truck balls a few days ago, but I didn't have a picture of that to share.


We have Telus where I'm living now, and the internet cuts out if the phone rings.

We've got shaw at this house, and it's impeccable, despite having four+ computers running on it at once and phone service. Two years and no problems aside from one thunderstorm cut-out when the whole neighbourhood was in danger of being blown away and our cable wire was dancing in the wind. (it held fast though, and connectivity returned to full effect when the wind died away)

I had telus at the house previous to this one (for a year) and it took them over half a week to come out and fix the downed phone line in our back yard (internet and phone, bastards), AND they weren't all that interested in upgrading our lines so that we could actually GET service when I initially signed up.

My folks have run Shaw for years (since dial-up went away, pretty much). When our internet connectivity started to falter, I was on the phone with a technician within 20 minutes during peak hours. Once we'd exhausted all the remote-in options he and I could do in synchronicity over the phone, they sent a technician out to our house. The cable connecting our house to the grid had decomposed, apparently, and they quite happily replaced it in the spring once the ground had thawed.

Over all, I would have to say that the on-the-ground service from Shaw has easily surpassed Telus, by miles. Over the phone, I don't really know, I didn't talk to Telus all that much besides getting a lippy operator asking me why I was able to use my phone if the line had been knocked down in a storm...

My vote's Shaw.

anonymous = Leo

We're running Telus, and a few months ago they upped speed from 3Mbps to 6Mbps without changing the cost. Speed never fluctuates, never had anyone come over and have to fix anything. There's the rare time when it's been down for a couple hours or so, but I can count the incidences on one hand over the last 10 years. There's the occasional downtime that's fixed with a modem reboot but I can't remember the last time I had to do that. The only time it was down was when they cut us off for hitting close to 400% our download limit (which I have to say they don't enforce too well)

I've liked shaw over telus for a long time too, although I haven't used telus in a long time so I don't know their current level of service, I'm still happy enough with shaw internet.